Privacy Policy | Row & Green Talent Management

ROW & GREEN TALENT MANAGEMENT

PRIVACY NOTICE

Last updated: September 2026

About this privacy notice

Row & Green Talent Management (“Row & Green”, “we”, “us” or “our”) is a talent agency representing actors for work in television, film, theatre, commercials and other areas of the entertainment industry.

This privacy notice explains how we collect, use, store and share personal information and the rights you have in relation to your information.

It applies to prospective, current and former clients of Row & Green, people who contact or submit information to us, visitors to our website, and other individuals whose personal information we process in the course of operating our agency.

For the purposes of UK data protection law, Row & Green Talent Management is the data controller for the personal information described in this notice.

If you have any questions about this notice or how we use your personal information, you can contact us at:

Email: rowandgreentm@gmail.com

What personal information we collect

Depending on your relationship with Row & Green and the services we provide to you, we may collect and use:

your name, address and contact details;
date of birth, gender and pronouns;
professional and casting information, including playing age, height, appearance and other relevant casting characteristics;
accents, languages, skills, abilities and training;
acting credits, professional experience and CV information;
headshots, photographs, showreels, voice reels, self-tapes and other audio or video material;
Spotlight and other casting-platform profiles and information;
availability and diary information;
information relating to casting submissions, auditions, recalls and professional opportunities;
contracts, booking information, fees, usage and buyout terms and other information relating to professional engagements;
correspondence and records relating to our representation of you;
bank and payment details and information about fees, payments, expenses and agency commission;
National Insurance numbers;
passport, identification and right-to-work information where required in connection with a professional engagement;
professional or union information, including Equity information where relevant; and
other information reasonably required in order for us to represent you or administer a professional engagement.

Information collected through our website

When you use our website, certain technical information may also be collected automatically. This may include your IP address, device and browser information, pages viewed and information about how you interact with our website.

Some of this information is collected through cookies and similar technologies. Further information is available in our Cookie Policy.

Special-category personal information

Some information we process may be classed as special-category personal data under data protection law and therefore receives additional protection.

In connection with casting and representation, this may include information relating to:

racial or ethnic origin;
health or disability;
sexual orientation; and
trade union membership.

We do not require clients to disclose special-category information unless it is relevant and appropriate to do so. However, clients may choose to provide such information, and certain casting opportunities may request information about particular characteristics.

Where we process special-category personal information, we will only do so where we have both a lawful basis for processing the information and an additional condition permitting us to process special-category data under applicable data protection law.

Your data protection rights

Depending on the circumstances, you may have the right to:

request access to the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information;
ask us to restrict how we use your information;
object to certain uses of your information;
receive certain information in a portable format;
withdraw consent where we rely on consent to process your information; and
make a complaint about how your personal information has been handled.

These rights are not absolute and may be subject to exemptions under data protection law.

To exercise any of your data protection rights, please contact us at rowandgreentm@gmail.com.

Our lawful bases for using your information

UK data protection law requires us to have a lawful basis for processing personal information. Depending on why we are using your information, we may rely on:

Contract – where processing is necessary to enter into or perform our contract with you, including providing our representation services.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Legitimate interests – where processing is necessary for the legitimate interests of operating and administering a talent agency, maintaining professional relationships, considering prospective clients for representation, communicating with industry professionals and promoting and developing our clients' professional careers, provided those interests are not overridden by your rights and interests.

Consent – where we specifically ask you for consent to process information for a particular purpose. Where we rely on consent, you may withdraw it at any time.

How we collect your information

We may collect personal information:

directly from you, including when you contact us, apply for representation, become a client or communicate with us;
through Spotlight and other casting platforms;
from casting directors, production companies, producers and other industry professionals;
from relevant publicly available professional sources;
through our website and the technologies used to operate it; and
through our representation of you, including information generated through casting submissions, auditions, bookings, contracts and professional engagements.

Where appropriate, we may also receive information from another person acting with your authority.

How and why we use your information

We may use personal information to:

consider and respond to applications and enquiries about representation;
enter into and manage our agency relationship with our clients;
create and maintain professional client records and casting profiles;
identify suitable casting and professional opportunities;
submit clients for roles and professional engagements;
communicate with casting directors, casting platforms, production companies, producers, directors, theatres, broadcasters and other industry professionals;
arrange and administer auditions, recalls and self-tapes;
negotiate contracts, fees, usage, buyouts and other terms of engagement;
administer bookings and professional engagements;
issue invoices, receive payments, deduct agency commission and make payments to clients;
maintain appropriate financial, contractual and business records;
promote our clients and their professional work, including through our website and social media;
respond to enquiries, complaints, disputes and potential legal claims;
operate, maintain and improve our website and agency services; and
comply with our legal and regulatory obligations.

How long we keep personal information

We keep personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including to provide our representation services and meet legal, accounting and regulatory requirements.

Information required to represent a client will generally be retained for the duration of our agency relationship.

When representation ends, information that is no longer required will be deleted or securely disposed of. We may retain certain information for longer where necessary to administer continuing contracts, payments, commission, royalties or other obligations arising from engagements secured during representation; maintain financial and accounting records; resolve disputes or potential legal claims; or comply with legal or regulatory obligations.

Information relating to prospective clients and applications for representation may be retained for future consideration where we have a legitimate business reason to do so. We periodically review this information and delete it when it is no longer reasonably required. You may also ask us to delete your information at any time, subject to any circumstances in which we are legally entitled or required to retain it.

Who we share personal information with

In order to provide our representation services, we may share relevant personal information with:

casting directors and casting associates;
casting platforms, including Spotlight and other platforms used to submit clients for professional opportunities;
production companies and producers;
directors and filmmakers;
theatres, broadcasters and other organisations engaging performers;
other industry professionals involved in casting, auditions and client engagements;
accountants, professional advisers and legal advisers;
organisations with whom we are legally required to share information; and
other service providers used to operate our agency.

We only share information that is reasonably necessary for the relevant purpose.

Our service providers

We use third-party service providers to help us operate Row & Green. These include:

Tagmin – which provides talent agency management and CRM services and is used to manage client records, professional profiles, casting and submission information, bookings and communications.

Website hosting, email, cloud storage and IT providers – which provide the website, communications, storage and other technology we use to operate the agency.

These providers may process personal information on our behalf in providing their services to us.

International transfers

As part of our representation services, we may share personal information with casting directors, casting platforms, production companies and other industry professionals located outside the UK where this is necessary in connection with casting opportunities, auditions and professional engagements.

Some of the service providers we use to operate our agency and website may also process personal information outside the UK.

Where personal information is transferred outside the UK, we take steps to ensure that the transfer complies with applicable UK data protection law. Depending on the country, recipient and circumstances of the transfer, this may include relying on UK adequacy regulations, appropriate contractual safeguards or, where permitted by data protection law, an applicable exception for a specific transfer.

If you do not provide information

You are not required to provide all personal information to us. However, some information is necessary for us to provide our representation services, submit you for professional opportunities, administer bookings and payments or comply with our legal obligations.

If you do not provide information that is necessary for a particular purpose, we may be unable to provide the relevant service or put you forward for certain professional opportunities.

Keeping your information accurate

It is important that the personal information we hold about you is accurate and up to date. Clients should let us know if relevant information changes during their representation so that we can update our records.

How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who need it for legitimate business purposes and to service providers who process information on our behalf subject to appropriate contractual and confidentiality requirements.

Where we become aware of a personal data breach, we will investigate it and take appropriate action in accordance with applicable data protection law.

Our website uses cookies and similar technologies. For information about the cookies we use, why we use them and how you can manage your preferences, please see our Cookie Policy.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes to our services, how we use personal information or applicable law.

When we make changes, we will update the “Last updated” date at the top of this page.

Contact and complaints

If you have any questions about this privacy notice, how we use your personal information or your data protection rights, please contact: Row & Green Talent Management Email: rowandgreentm@gmail.com

Complaints

If you have concerns about how we have used your personal information, please contact us in the first instance so that we can investigate your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113